Norton ghost 14 user guide pdf

You should continue to run LiveUpdate periodically to obtain program updates. In the LiveUpdate window, click Start to select the updates. Follow the on-screen instructions. The drivers that are included on the recovery disk must match the drivers required to run your computer's network cards and hard disks.

A custom CD will contain your computer's current network and storage device drivers, helping to ensure that in an emergency you can get to the recovery points required to restore your computer. Page 30 Select this option only if you know which drivers to select. Follow the on-screen instructions to complete the wizard.

Warning: Be certain to test your new, customized Symantec Recovery Disk CD to make sure that it can start your computer and that you can access the drive containing your recovery points. Key product components Table Key Component If your computer's operating system fails, use the SRD to recover your system drive the drive where your operating system is installed.

During installation, a program icon is installed in the Windows system tray from which you can open Norton Ghost. You can also open Norton Ghost from the Windows Start menu. Page 35 Getting Started Configuring Norton Ghost default options Options Description Tray Icon You can turn the system tray icon on or off and specify whether to show only error messages when they occur, or to show both error messages and other information, such as the completion of a backup.

Note: The new subfolder is given the same name as your computer. Page Adjusting Default Tray Icon Settings Getting Started Configuring Norton Ghost default options Enabling network throttling Similar to computer performance adjustments, you can also limit the impact of a backup on network performance.

However, because network performance is affected by many variables, you should consider the following issues before enabling this feature: Network cards: Is your network wired or wireless? What are the speeds of your network cards? Network backbone: What is the size of your network pipeline? Does it support Click Tray Icon and select one of the following: Show system tray icon Displays the Norton Ghost icon in the system tray. Click File Types. Page Using Aliases For External Drives Getting Started Configuring Norton Ghost default options Using aliases for external drives When you choose an external drive for use with Norton Ghost as either a backup destination or an Offsite Copy destination, it can become confusing if you are using more than one drive, especially when the assigned drive letter changes each time you plug in the drive.

From the Options page, you can configure both methods. Under Notifications, click Log File. Page Enabling Email Notifications For Product Event Messages Getting Started Configuring Norton Ghost default options Click the Select the priority and type of messages drop-down list and select the priority level at which a message should be logged.

All messages Send all messages, regardless of priority levels. Medium and high priority messages Send only medium and high priority messages. Page 45 Getting Started Configuring Norton Ghost default options Click the Select the priority and type of messages drop-down list and select the priority level at which an email should be sent.

Page Best Practices For Backing Up Your Data Chapter Best practices for backing up your data This chapter includes the following topics: About backing up your data Choosing a backup type Best practices for backing up Additional tips about backups After defining your backup job About selecting a backup destination About backing up dual-boot computers About backing up your data To back up your computer or your individual files and folders, you do the following Page Choosing A Backup Type Best practices for backing up your data Choosing a backup type When to run the backup automatically or manually What compression levels to specify for recovery points, and whether to enable security settings encryption and password protection.

Which of the many other options you want to use. You can customize each backup according to your backup needs. Page About Backups Best practices for backing up your data Best practices for backing up When the backup is complete About backups When you back up your computer, you choose from two types of backups: drive-based backup: backs up an entire hard drive file and folder backup: backs up only the files and folders you select Which backup type you choose depends on what you are trying to protect and how much storage space you have to store backup data recovery points, and file Page 50 Best practices for backing up your data Best practices for backing up Consider using external drives as Using an external drive makes your backup data more your backup destination.

Should you need to remove your critical data from a particular location, you can quickly grab an external drive on your way out the door. Verify the recovery point after you When you define a backup, you should select the create it to ensure that it is stable.

You can also that backups have happened and review the events log on the Advanced page. The event log records events when they occur, backups and any errors that might have occurred during or after a backup. Page After Defining Your Backup Job Best practices for backing up your data After defining your backup job Do not run a disk defragmentation program during a backup. Doing so will significantly increase the time that it takes to create the recovery point and might cause unexpected system resource issues.

If you have two or more drives that are dependent on each other, you should include both drives in the same backup. Page About Selecting A Backup Destination Best practices for backing up your data About selecting a backup destination About selecting a backup destination You should review the following information before deciding where to store recovery points and file and folder backup data.

Note: If you choose to use CDs or DVDs as your backup destination not recommended , you cannot back up to a sub-folder on the disk. Page 55 Best practices for backing up your data About selecting a backup destination Selecting a backup destination continued Table Backup destination Information to consider Network folder If your computer is connected to a network, you can save your recovery points and file and folder backup data to a network folder.

Page About Backing Up Dual-Boot Computers Best practices for backing up your data About backing up dual-boot computers Advantages and disadvantages of backup destinations continued Table Backup destination Advantages Disadvantages Network drive Fast backup and recovery Must have supported NIC drivers to restore from Can schedule unattended recommended the recovery environment backups Page Backing Up Entire Drives Chapter Backing up entire drives This chapter includes the following topics: Defining a drive-based backup Setting advanced options for drive-based backups About setting a compression level for drive-based backups About Offsite Copy How Offsite Copy works Defining a drive-based backup A drive-based backup takes a snapshot of your entire hard drive, capturing every bit of information that is stored on it for later retrieval.

Page 58 Backing up entire drives Defining a drive-based backup Click Back up my computer, and then click Next. Select one or more drives to back up, and then click Next.

Press and hold Ctrl to select multiple drives. If you do not see a drive that you expected to see, check Show Hidden Drives. Do one of the following: If you selected a drive that has already been included in a defined backup, click Next, and then skip to step 8. Page 59 Backing up entire drives Defining a drive-based backup On the Backup Destination page, select from the following options: Folder field Browse to the location in which you want to store the recovery points.

If Norton Ghost detects that this location does not have enough available space, it alerts you. Note: You cannot use an encrypted folder as your backup destination. You can choose to encrypt your backup data to prevent another user from accessing it. Page 61 Backing up entire drives Defining a drive-based backup Include system and temporary files Check this option to include indexing support for operating system and temporary files when a recovery point is created on the client computer.

Description text box Type a description for the recovery point. The description can be anything that helps you further identify the recovery point's contents.

Page 62 Backing up entire drives Defining a drive-based backup Weekly Runs the backup at the time and on the days of the week that you specify. When you select this option, the Select the days of the week to protect box appears. Monthly Runs the backup at the time and on the days of the week that you specify.

Check Run more than once per day if you frequently modify data that you want to protect. Page 64 Backing up entire drives Defining a drive-based backup Select one or more drives to back up and click Next. Note: Press and hold Ctrl to select multiple drives. In the Backup Destination dialog box, select from the following options: Folder field Browse to the location in which you want to store the recovery points. Advanced In the Advanced Options dialog box, select any of the following options, and then click Use password Use Encryption Page About Network Credentials Backing up entire drives Defining a drive-based backup About network credentials If you connect to a computer on a network, you must provide the user name and password for network access, even if you previously authenticated to the network.

The Norton Ghost service runs on the local system account. When you enter network credentials, the following rules apply: If the computer you want to connect to is on a domain, provide the domain name, user name, and password. Page 67 Backing up entire drives Defining a drive-based backup You can specify the location of command files if you want them to be located in a place other than the default location. You can also specify a location on a per-job basis, as well as specify a location that can be shared among several computers.

Page Setting Advanced Options For Drive-Based Backups Backing up entire drives Setting advanced options for drive-based backups Recovery point creation stages Table Stage Description Before data capture This stage occurs after a backup has started and before a recovery point is created.

You can run a command during this stage to prepare for the recovery point creation process. Page Editing Advanced Backup Options Backing up entire drives Setting advanced options for drive-based backups Divide into smaller files to You can split the recovery point into smaller files and simplify archiving specify the maximum size in MB for each file.

For example, if you plan to copy a recovery point to ZIP disks from your backup destination, specify a file size of MB or less, according to the size of each ZIP disk.

Page About Recovery Point Encryption If you do not type the correct password or you forget the password, you cannot open the recovery point. Symantec Technical Support has no method for opening an encrypted recovery point. Besides bit strength, the make-up of the password can improve the security of your data.

Avoid using common words that you would find in a dictionary. Use at least one number. Use both uppercase and lowercase alpha characters. Page Viewing The Progress Of A Backup Backing up entire drives About setting a compression level for drive-based backups Viewing the progress of a backup You can view the progress of a backup while it runs to determine how much time remains until the backup completes.

To view the progress of a backup While a backup is running, on the View menu, click Progress and Performance. But to make certain your data is safe, use Offsite Copy to copy your latest recovery points to either a portable storage device, remote server in your network, or to a remote FTP server.

Using external drives as your Offsite Copy destination Use an external drive as your Offsite Copy destination. This method lets you take a copy of your data with you when you leave the office. Norton Ghost then automatically begins copying Monday night's base recovery point and Tuesday night's incremental recovery point.

You must also provide the correct FTP connection information to Norton Ghost in order for this method to work correctly. Page 77 Backing up entire drives How Offsite Copy works Page 78 Backing up entire drives How Offsite Copy works Page Backing Up Files And Folders Chapter Backing up files and folders This chapter includes the following topics: Defining a file and folder backup Folders excluded by default from file and folder backups Defining a file and folder backup When you define and run a file and folder backup, copies are made of each of the files and folders that you have chosen to back up.

Page 80 Backing up files and folders Defining a file and folder backup Select the files and folders you want to include in your backup, and then click Next. Selecting file types lets Norton Ghost find and include files that match the files you want backed up. Page 81 Backing up files and folders Defining a file and folder backup Click Schedule if you want the backup to run automatically, according to a schedule. If you want to run the backup only when you start it manually, uncheck Schedule.

Enter a start time and select the days of the week when the backup should run. Page Folders Excluded By Default From File And Folder Backups Backing up files and folders Folders excluded by default from file and folder backups Folders excluded by default from file and folder backups The following folders and their contents are excluded automatically from file and folder backups: Windows folder Program Files folder Temporary folder Temporary Internet Files folder These folders are typically not used for storing personal files or folders.

Page Running And Managing Backup Jobs Chapter Running and managing backup jobs This chapter includes the following topics: Running an existing backup job immediately Adjusting the speed of a backup Stopping a backup or recovery task Verifying that a backup is successful Editing backup settings Enabling event-triggered backups Editing a backup schedule Turning off a backup job Deleting backup jobs Page Run A Backup With Options Running and managing backup jobs Running an existing backup job immediately Note: If necessary, you can run a quick backup of a particular drive without using a defined backup.

Norton Ghost can be configured to run a backup automatically when an event occurs on your computer, such as installing a new software program. In the Run or Manage Backups window, select the drive-based backup job that you want to run.

Do one of the following: If you want to increase the speed of your computer by reducing the speed of the backup, drag the slider toward Slow. To verify the success of a backup On the Status page, review the Backups calendar, and verify that the backup appears on the date that you ran it.

Move your mouse over a backup icon to review the status of the backup. Page Enabling Symantec Threatcon Response But if you connect your computer to the Internet at any time, it becomes vulnerable.

You do not have to enable or disable Symantec ThreatCon Response when you go on or off line. It simply works if you are online, but does nothing if you are off line. Page Editing A Backup Schedule From the drop-down list, select the threat level that when met or exceeded should start your backup job, and then click OK.

Note: Level 1 of Symantec ThreatCon indicates that there are no threats. Because level 1 suggests no threats, it is not an option in the drop-down list. Make changes to the schedule, and then click OK. Turning off a backup job You can turn off a backup and re-enable it later. When you turn off a backup, it will not run according to its defined schedule, if it has one.

Page 92 Running and managing backup jobs Adding users who can back up your computer Choose from the following options: Permissions Allow Deny Full Control Select to give the user or Select to deny the user or group full access to all of group administrative the features of Norton access to the features of After that time, you must purchase and install the license to continue managing the remote computer.

You can purchase additional licenses at the Symantec Global Store. Your computer must meet the minimum memory requirement to run the Recover My Computer wizard or the Recovery Point Browser from the recovery environment. Page 96 Backing up remote computers from your computer Deploying the agent To prepare a computer in a workgroup environment to deploy the agent On the Windows taskbar, right-click Start, and then click Explore.

On the View tab, scroll to the end of the list and verify that the Use simple file sharing check box is unchecked, and then click OK. The installation program should start automatically.

Page Managing The Agent Through Windows Services Backing up remote computers from your computer Managing the agent through Windows Services The Norton Ghost Agent does, however, have a tray icon available from the Windows system tray to provide feedback of current conditions and to perform common tasks. For example, you can view backup jobs created for the computer, reconnect the Norton Ghost Agent, or cancel a task that is currently running. Page Best Practices For Using Services Backing up remote computers from your computer Best practices for using services Start, stop, or disable the Norton Ghost Agent on local and remote computers.

Configure the user name and password that is used by the Norton Ghost Agent. Page Opening Services Backing up remote computers from your computer Best practices for using services Best practices for using services continued Table Best practice Description Use caution when changing default Changing the default Norton Ghost Agent settings for the Norton Ghost Agent.

Restart You should restart the agent after you change the user name or password that you use to log on to the Norton Ghost In the Services window, on the Action menu, click Properties. On the Recovery tab, in the First failure, Second failure, and Subsequent failures lists, select the action that you want: Restart the Service Specify the number of minutes before an attempt to restart the service is made. Page User-denied permissions override group-allow permissions.

Click Add. In the Select Users or Groups dialog box, click Advanced. Select the user or group that you want to remove, and then click Remove. Click Yes when prompted to add the required privileges. Enter the password for an administrator account, and then click OK.

Page Monitoring The Status Of Your Backups Chapter Monitoring the status of your backups This chapter includes the following topics: About monitoring backups Monitoring backup protection from the Home page Monitoring backup protection from the Status page Configuring Norton Ghost to send SNMP traps Customize status reporting Viewing drive details Improving the protection level of a drive Using event log information to troubleshoot problems This feature is useful when hard disk configurations have changed but the changes do not immediately appear in Norton Ghost.

Page Monitoring Backup Protection From The Status Page Monitoring the status of your backups Monitoring backup protection from the Status page Backup protection levels continued Table At risk No defined backup exists and no recovery points are available from which to recover the drive.

An unprotected drive cannot be recovered and is at risk. Page Monitoring the status of your backups Monitoring backup protection from the Status page Backups calendar icons Table Icon Description Icon states Represents a drive-based backup that This icon can appear in the following states: is configured to create a single, independent recovery point.

Page Monitoring the status of your backups Monitoring backup protection from the Status page Backups calendar icons continued Table Icon Description Icon states Represents a file and folder backup. It This icon can appear in the following states: indicates that a file and folder backup is scheduled to occur on the day that it Indicates that the backup ran and that file and folder appears in the backup timeline.

In the Drives column, select the drive that you want to view. Page Viewing Drive Details Monitoring the status of your backups Viewing drive details To customize the status reporting of a drive or file and folder backups On the Status page, click a drive or File and folders to select it.

You can also click Customize status reporting from the Home page. Click Customize status reporting. Page Using Event Log Information To Troubleshoot Problems Monitoring the status of your backups Using event log information to troubleshoot problems To improve the protection level of a drive On the Status page, select a drive that requires attention from the Drives column. In the Status section at the bottom of the page, right-click the backup you want to modify, and then select one of the following menu items: Run Backup Now Runs the selected backup job immediately.

Page Monitoring the status of your backups Using event log information to troubleshoot problems Log entries provide information about the success or failure of numerous actions that were taken by Norton Ghost or by a user. It offers a single view of all of the information and program error messages. Page Monitoring the status of your backups Using event log information to troubleshoot problems Page Exploring The Contents Of A Recovery Point Chapter Exploring the contents of a recovery point This chapter includes the following topics: About exploring recovery points Exploring a recovery point through Windows Explorer Opening files within a recovery point Using a search engine Unmounting a recovery point drive Viewing the drive properties of a recovery point About exploring recovery points You can use Norton Ghost to explore files in a recovery point by assigning it a Page Exploring A Recovery Point Through Windows Explorer Exploring the contents of a recovery point Exploring a recovery point through Windows Explorer You can only run programs from within a mapped recovery point that do not rely on registry values, COM interfaces, dynamic link libraries DLLs , or other similar dependencies.

Page Mounting A Recovery Point From Windows Explorer Exploring the contents of a recovery point Opening files within a recovery point Mounting a recovery point from Windows Explorer You can also manually mount a recovery point as a drive by opening your backup destination folder in Windows Explorer. You can use Windows Explorer to search the contents of the recovery point. Some external drives are not powered through the USB or Firewire port and require additional power.

If your drive requires an additional cable for power, please make sure it is plugged in. If you are using a Desktop PC, you may back up to a secondary internal drive. However, Samsung recommends that you backup to an external drive and store this drive in a safe place away from the desktop machine itself.

During installation, a program icon is installed in the Windows system tray from which you can open Norton Ghost. You can also open Norton Ghost from the Windows Start menu. Make sure the backup drive is properly connected and has enough free space. Select [Tasks] from the Norton Ghost toolbar. Select [Run or Manage Backups] from the list of options. It will be 4. Make sure both boxes are checked. None of your system files will be saved, which could make a recovery difficult in the event of a total system failure.

Each of the blue lines of text is selectable. Click on each one to A. You may change this to anything you wish. The second line represents the drives Norton Ghost will backup. Click on this and, in the window that pops up, check the boxes next to the drives Norton Ghost should include in its backup regimen.

You will see a progress window indicating the status of your backup. Once the backup is complete, Norton Ghost will display a success message. Which choices will function properly will depend on the type of scheduled backup you specified.

Recover specific files or folders that may have been lost, damaged, changed, or deleted. This option is for recovering files saved during a documents backup and will only work for the file types and folders you specified.

If you no longer have this disk, you can burn another one using the Norton Ghost Software. Alternatively, you can download the ISO file from the Samsung website at www. Instructions for burning the.

ISO can be found in the appendix. Warning: This process is irreversible and will overwrite ALL files on your computer they cannot be recovered. You should be certain you want to proceed. Restart the computer. See the instructions for your specific motherboard if you need help doing this. Windows will boot from the SRD. This process will take several moments. At the License Agreement screen, click [Accept]. You will be presented with the screen below. Choose [Recover My Computer].

Choose a recovery point from the list. You should choose a recovery point with a date that corresponds to a time you know your computer was functioning properly. Norton Ghost automatically searches the most recent backup drive. If it is unable to locate the most recent 15 backup, you may have to manually search for it by clicking the [Browse] button. The next screen will display a list of drives.

Usually, there will be only one drive in this list. If Norton Ghost backed up a drive containing multiple partitions, however, you may see more than one drive listed. Norton Ghost will automatically select what it believes to be the most appropriate settings. Click [Next] and skip to step 8. Click on the [Edit] button. The screenshot below shows a restore to an existing SSD. Norton Ghost will warn you that the recovery process is irreversible and will overwrite ALL data on your drive.

Click [Yes]. When the process is complete, the computer should automatically restart. Your computer should boot to Windows normally. Click the [Close] button. Click [Exit] at the bottom, right-hand corner of the Norton Ghost menu. Click [Yes] in the window that pops up. Select the file you want to recover in the list of search results, and click [Recover Files] at the top of the screen. Norton Ghost will ask you where to save the recovered file. Click [Recover]. Norton Ghost will confirm recovery.

At the next screen, choose the type of backup you want to create. You may either backup everything on your computer or only specific 24 folders. Choose the option that best suits your needs and click [Next]. Select the drive s you want to backup. You may select multiple drives to backup by holding down the CTRL key as you click.

Choose the backup destination on the next screen by clicking [Browse] and finding your backup drive. Leave all data on the next screen as it is, unless you would like to enable a specific feature, and click [Next]. Note: All features are described in detail in the official Norton Ghost manual. Define the schedule for your backup. You may specify which days and times Norton Ghost will automatically backup your files as well as customize how often Norton Ghost creates a new recovery point to use in case of system failure.

Additionally, you can set event triggers to begin a backup when certain actions take place, such as installing a new program.