Nvivo activation error

Instituciones Gubernamentales. Instituciones Comerciales. Mi cuenta. Contacto Apoyo. Twitter Instagram Facebook. This will activate NVivo on your new computer. These files are stored in the Documents folder by default unless changed on the computer where NVivo is installed.

You will need to move these files to the new NVivo installation through the use of USB disks or any other electronic means to transfer files. For more information on project compatibility between various versions, please see the FAQ under the section Software , titled Are previous versions of NVivo forward compatible?

If you're using NVivo 12 or older Before you move NVivo to a new computer, make sure you have your full 25 character NVivo license key handy. You will find the key in the email you received from QSR if you downloaded the software or on the packaging if you purchased the physical installation media — USB flash drive or DVD. Deactivating your license To transfer NVivo from one computer to another, firstly deactivate the license on the original computer.

To do this:. If you have an NVivo project open, you must close the project before you can deactivate the license. Note: If you are using an older version of NVivo 11 for Windows, instructions to deactivate are the same as NVivo 10 for Windows below. NVivo deactivates the license and displays a message to confirm that the license has been deactivated.

Once the software is installed on your new computer, when you open NVivo for the first time you will need to enter and activate your license. These files are stored locally in the Documents folder by default unless changed on the computer where NVivo is installed.

You will need to download the appropriate version of NVivo for your license. NVivo can be downloaded from the Downloads Page within the myNVivo portal you will be required to sign in with your myNVivo username and password. If you are using a license key that correctly corresponds to the version of NVivo you have installed, please copy and paste the license key to avoid any inadvertent input errors.

Note: if you have been provided an enterprise license key by your organization, please check to see if the license key begins with NVT If your key begins with NVT20 and you are getting this error, check that the key has been entered correctly. Please ensure you copy and paste the license key to avoid any inadvertent input errors. This error can be temporary, please try again after five minutes to check if the issue persists.

This error can also occur if an NVivo trial has been used on the same computer previously. The NVivo trial can only be used once on a computer regardless of the email address used to activate.

If you are not prompted to activate your license when you start NVivo, click the File tab, click Help , and then click Activate License.

If you have not already set up your default NVivo user profile, you will be prompted to do this now—refer to Create, view or change user profiles for more information. Each edition features a different level of functionality to support a range of projects and research needs. When you are using a trial version of NVivo you can switch between NVivo Starter, NVivo Pro and NVivo Plus to try out the different levels of functionality to help you decide which edition best suits your needs.

Refer to Understand product editions for information about editions. You may want to deactivate the NVivo license on a particular computer.

For example, if you get a new computer, then you should deactivate the NVivo license on your old computer, before installing and activating NVivo on your new computer. If you have an NVivo project open, you must close the project before you can deactivate the license. Click the File tab, click Help , and then click Deactivate License. NVivo deactivates the license and displays a message to confirm that the license has been deactivated.

If you need a user name and password to access the Internet on your network, you may be prompted to enter your network credentials user name and password when deactivating NVivo. If you need to re-activate the license, you will need to re-enter the license key. License and trial expiry reminders. Create, view or change user profiles.